Customer Service Is Tough
Pretty obvious statement I suppose, but before going into my job in Walt Disney World, I had very little customer service experience, outside of waiting tables as part of my work experience, aged 15. Disney is certainly a company which prioritizes exemplary customer service, treating every guest as a respected individual, who will […]

My Service Celebration
My cultural exchange programme has coming to an end; I will be home in just a few days, and it’s breaking my heart. But today I wanted to share one of the most important experiences of any Disney college program; your service celebration…or rather your graduation from Disney University, and your official welcome to […]
Officially a Disney Cast Member
I guess I should start this post by saying that working for Disney has been a crazy experience so far; it’s tiring and sometimes stressful but so magical and completely worth it! So to get you up to speed; I moved into my accommodation on the 18th of June, a six person three […]
Disney Update: Two Month Countdown
The 18th of April marked the two month countdown for moving into Disney housing in Orlando, and officially starting the Cultural Exchange Program. To say I’m excited would be an absolute understatement, but there’s still so much to do! I have sorted quite a few things so far, including my flights, booked a […]
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